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At Skin Inc, we are all about sharing custom beauty for every you.

We offer free shipping within the Continental US and Canada on orders above $75 and for orders below $75, shipping is at a flat rate of $25 (delivery within 7-10 business days, subject to customs clearance). You will be notified of shipping costs for other orders before you place the order.

*Please note: International orders may be subject to import taxes, duties and custom fees, which are levied once the package reaches its destination, and are the responsibility of the recipient.

When will my order ship?

At Skin Inc, it is our goal to ensure that you receive your order as soon as possible. Once you place an order, you will receive a confirmation email with the details of your order and your order will be processed immediately for shipping within the next 2 business days. You will receive an order tracking number once your order has been dispatched.

Order not received after 14 days

This might be due to possible delays caused by customs clearance. In the event that your order has not been received after 14 working days, please contact your local postal services using the postal reference number provided in your shipping status email. You can also contact us at usa_support@iloveskininc.com with your order number for assistance. Please note that we shall not be liable for any losses or liabilities directly or indirectly arising from a late delivery.

In the rare chance that the item you ordered has a defect or arrived damaged, please see our exchanges and replacements policy or contact customer service at usa_support@iloveskininc.com.